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What is paintless dent repair? Paintless dent removal is a process which returns a car to pre-dent condition without damaging or adding paint. How do you remove the dents? DentPro® uses special tools to get in behind the dent and massage the metal back to its original position. Our technicians can access almost any part on your car. Are your technicians certified and insured? Our technicians undergo an 8 week intensive on hands training course that teaches them how to repair dents and dings the "DentPro Way". We will not certify a technician until he has demonstrated a working knowledge of Paintless Dent Repair techniques and understands the importance of customer service. Each technician undergoes an annual certification process. Also, our insurance surpasses the industry standard amounts required. What do I do if I'm not satisfied? The DentPro® guarantee is that if you are not completely satisfied with the work, you do not have to pay. How long can I expect the process to take? Most work is completed in 30 minutes to 2 hours. Appointments are scheduled at the customer's convenience, usually within a few days of your initial call. Why do you offer the Colors service if the process is truly "paintless" dent removal? The dent removal service does not change the painted surface of the vehicle. A good number of vehicles get marks, scratches or chips in the paint that DentPro® Colors repairs with new paint. DentPro® Colors is a separate service provided in many areas. Is paintless dent removal an accepted alternative by the insurance industry? Paintless dent removal is just now becoming accepted by the insurance industry. They are still working on how to account for the use of paintless dent removal but do highly encourage its use. How much does an average service cost, both paintless dent removal and colors? The average retail dent service is between $135 and $165. The average touch-up paint service is around $150. What do I have to do to set up an appointment? Call the DentProŽ 1-800 number. The local franchise will call you back and give a price estimate based on your description of the damage and set an appointment time and place. The DentPro technician will meet you, inspect the work to be done and give a final estimate before doing the repair. Top | Get a Quote | Home | |||